Frequently Asked Questions

Answers to Common Questions

Can't find the answer you need? Please contact us and we will be happy to help!

General Questions

Here are the most asked questions about our company. Feel free to check out our knowledge base or contact us for more info.

MeterHosting has been in business for over 6 years. MeterHosting is a name change from our old brand to build a more recognizable and rememberable company.
We offer a money back guarantee on some of our services. Because some products are non-refundable (such as domains) we cannot offer money back on those. Please refer to our Terms of Service for more information on this topic.
Many of our services cannot be used without purchase (such as a domain name) due to the nature of the product. For our hosting customers, we do have a trail version of our cPanel with limited use for security reasons. Click Here to try it out!
Most of our services feature automatic setup and can be used within 5 minutes of placing your order. Some services such as domain transfers, can take up to 48 hours to propagate before they are usable. The propagation time is the same for all hosts. Please contact us for more questions regarding instant setup.
We currently only accept PayPal. If you do not have a paypal account or do not wish to create one, you have the option to use your Credit/Debit card on the paypal checkout page. We are working on adding Stripe checkout as an option in the near future.
Yes. Please register an account and open a sales ticket letting us know what service you would like to buy and how many of the service so we can give you a custom quote.
We offer Web Design, SEO, Social Media, and more! Check out our services pages for all services we offer.
Our helpdesk and ticket center are open 24/7 for all support related queries. Sales, Billing and Updates are available during normal business hours. In emergencies, we can be reached at 435-574-9936